Mortgage Moat
Security Knowledge Center

Human-Focused Cyber Threats

Understanding social engineering attacks, phishing schemes, and manipulation tactics that target your employees—the most critical vulnerability in your security infrastructure

Critical Reality

95% of cybersecurity breaches involve human error. Your employees are the primary target for cybercriminals because technology can be bypassed through psychological manipulation. Understanding these threats is your first line of defense.

Why Human-Focused Threats Are So Dangerous

While firewalls and antivirus software protect against technical attacks, human-focused threats exploit psychology, trust, and natural human behaviors. These attacks are increasingly sophisticated, personalized, and difficult to detect because they don't rely on breaking through technical defenses—they simply ask your employees to open the door.

Major Human-Focused Threat Categories

Recognize these attack methods to protect your organization from social engineering exploitation

Phishing & Spear Phishing

Fraudulent emails designed to steal credentials, install malware, or trick employees into transferring funds. Spear phishing targets specific individuals with personalized information.

  • Email spoofing: Fake sender addresses appearing legitimate
  • Urgent requests: Creating false emergencies to bypass judgment
  • Credential harvesting: Fake login pages stealing passwords
  • Malicious attachments: Documents containing hidden malware

Business Email Compromise (BEC)

Sophisticated scams where attackers impersonate executives or vendors to authorize fraudulent wire transfers or data disclosure.

  • CEO fraud: Fake executive emails requesting urgent transfers
  • Vendor impersonation: Changing payment account details
  • Account compromise: Hijacked legitimate email accounts
  • Average loss: $120,000 per successful BEC attack

Pretexting & Impersonation

Creating fabricated scenarios to manipulate victims into divulging confidential information or performing actions that compromise security.

  • IT support scams: Fake tech support requesting access
  • Authority exploitation: Impersonating regulators or auditors
  • Research gathering: Building trust through multiple contacts
  • Social media mining: Using public information for credibility

Baiting & Quid Pro Quo

Offering something enticing to lure victims into compromising situations, or promising services in exchange for information or access.

  • Infected USB drives: Leaving malware-loaded devices in parking lots
  • Free software offers: Trojanized applications and downloads
  • Prize notifications: Fake lottery or reward claims
  • Service exchanges: Offering help in return for credentials

Red Flags: How to Spot Human-Focused Attacks

Urgency & Pressure Tactics

Demands for immediate action, threats of consequences, or artificial deadlines designed to prevent careful consideration

Suspicious Links & Attachments

Unexpected files, shortened URLs, misspelled domains, or requests to enable macros in documents

Unusual Sender Behavior

Requests outside normal procedures, odd phrasing from known contacts, or communications from unfamiliar addresses

Requests for Sensitive Information

Asking for passwords, financial data, or confidential information through email or phone without proper verification

Too Good to Be True Offers

Unexpected prizes, unrealistic promises, or offers that seem disproportionately generous or beneficial

Generic Greetings & Poor Quality

"Dear Customer" instead of your name, spelling errors, grammatical mistakes, or unprofessional formatting

Defending Against Human-Focused Threats

Multi-layered protection strategies to minimize your organization's vulnerability

Security Awareness Training

Regular, engaging training programs that teach employees to recognize and respond to social engineering attempts

  • Monthly phishing simulations
  • Interactive scenario training
  • Real-world attack examples

Technical Controls

Email filtering, multi-factor authentication, and endpoint protection to reduce attack surface

  • Advanced email security
  • MFA on all accounts
  • URL filtering & sandboxing

Clear Policies & Procedures

Documented verification processes and reporting mechanisms that employees can easily follow

  • Verification protocols
  • Incident reporting system
  • No-blame culture

Protect Your Team from Human-Focused Threats

Our comprehensive security awareness training and phishing simulation programs turn your employees from vulnerabilities into your strongest defense layer

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